Privacy policy

Scope

This policy applies to the Mon Déneigeur-Hull website, quote and contact forms, and communications related to our residential and commercial snow removal services.

Information we collect

Depending on the forms and interactions, we may collect:

• Your contact details: first name, last name, email address, phone number.
• Property-related data: service and billing addresses, driveway type, number of parking spaces, site specifics.
• Your messages or written notes.
• Basic technical data (IP address, access logs) for security and proper operation of the site.

Purposes of collection

We use this information exclusively to:

• Process your inquiries and prepare accurate quotes.
• Coordinate and carry out snow removal operations.
• Provide customer follow-up and contact you for operational needs (including SMS/phone during snow operations).
• Ensure the security, performance and improvement of our website.

Data retention

We retain your information only for as long as needed to fulfill the stated purposes or as required by applicable legal, tax and contractual obligations, after which it is securely deleted or anonymized.

Sharing with third parties

We do not sell, rent or commercialize any personal information. Your information may only be accessible to:

• Our employees and snow removal operators for proper route execution.
• Trusted technology providers (web hosting, databases, messaging services) bound by strict confidentiality commitments.

Your rights

Under Law 25, you have the right to access your personal information, request correction if it is inaccurate, require its deletion, or withdraw your consent at any time.

Security

We implement reasonable physical, organizational and technical security measures (strict access controls, SSL/TLS encryption of data transfers) to prevent unauthorized access, loss or alteration of your data.

Contact us

Mon Déneigeur-Hull 26 Fogarty, Gatineau, Quebec J8R 3K9 Email: mondeneigeur-hull@outlook.com Phone: 819-213-0743